September 26, 2023


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Liberty Tax On-line Overview 2023

9 min read
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Liberty Tax Online

You’ve most likely seen the folks wearing Girl Liberty costumes, standing on sidewalks and pointing you towards Liberty Tax. The corporate has workplace areas throughout the nation and is probably finest identified for its in-person tax prep companies.

Nevertheless, like many brick-and-mortar suppliers, Liberty Tax acknowledges that many individuals actually simply need to have the ability to put together and file their taxes on-line — with out the effort of going into an workplace. So for many who don’t like the thought of visiting an workplace handy their taxes off to a professional, there are on-line plans and distant submitting choices too.

Right here’s what it’s essential to find out about submitting your taxes utilizing Liberty Tax.

Price – 7

Buyer Service – 7

Ease of Use – 7

Instruments & Assets – 7

Earlier 12 months Importing – 9

Cellular App Usability – 0


If you happen to do not require loads of hand-holding, utilizing Liberty Tax’s on-line service may be a good selection. However one of many service’s greatest pluses is the flexibility to go to a Liberty Tax workplace for further assist for those who discover DIY too troublesome.

Open an Account

What Is Liberty Tax?

Liberty Tax opened its first places of work in the USA in 1998 and since then has turn out to be a fixture at tax time. There are greater than 3,000 branches within the U.S. and Canada.

When you may obtain good, cost-efficient service by making an in-person appointment, the fact is that the DIY tax software program supplied by Liberty Tax may not be the best choice. The interface is clunkier than many different on-line tax prep packages.

A lot of the navigation is self-guided, so it’s not very intuitive for newbies. Seasoned filers shouldn’t have an issue, though they could desire extra interesting software program.

Nevertheless, for those who’ve began your tax return on-line and develop annoyed with the expertise, you’ll be able to switch your submitting course of to a Liberty Tax brick-and-mortar workplace for no further payment.

Who Is Liberty Tax Good For?

For probably the most half, Liberty Tax’s on-line software program is finest for many who are pretty assured filers and who don’t want loads of hand-holding. The service might be good for skilled filers who know what they’re doing and simply need slightly assist going via their taxes in an orderly style — and don’t thoughts that they aren’t getting an excellent discount.

On the similar time, since there aren’t loads of choices for submitting, for those who want some help however don’t need a skilled to finish your returns for you, Liberty Tax isn’t best for you.

In lots of circumstances, different tax submitting software program is prone to be a more sensible choice. For sophisticated taxes, TurboTax and H&R Block have higher help and choices in addition to higher customer support. Plus, with these firms, you should buy audit protection merchandise that aren’t obtainable with Liberty Tax. For many who have easy taxes and need free choices, nearly each providing out there’s a better option — together with Money App Taxes, which is totally free at any stage.

Except you need to have the ability to go into an workplace for those who get caught, or for the double-check, there’s not a lot that Liberty Tax has to supply past what you may get for a greater deal elsewhere.

Liberty Tax On-line Options

Free Model

For easy tax returns solely

Import Operate
Small Enterprise Options
Investor Options
Audit Help Included
Refund Monitoring
Accuracy Assure Penalty and curiosity reimbursement
Submitting Help Reside Chat and Telephone: M–F 9A–5P Jap Time; E-mail

Liberty Tax Plans and Pricing

Liberty gives the next tiers of service for on-line plans: Primary, Deluxe, and Premium. All of those are coated by a Most Refund Assure and Accuracy Assure. If you happen to put together your taxes with Liberty Tax after which file with one other supplier, Liberty Tax will refund you for preparation charges for those who obtain a much bigger refund from the competitor. And if Liberty Tax’s companies trigger you to make an error, you’ll be reimbursed for any related penalty and preliminary curiosity fees you might be answerable for.

It’s essential to notice that there isn’t any free on-line providing with Liberty Tax. So that you’ll must look elsewhere you probably have a quite simple state of affairs and need to file your taxes totally free.

On-line Companies


Federal return: $45.95

State return: $36.95

If you happen to’re claiming the usual deduction and you’ve got a W2, the Primary Liberty Tax on-line plan may be best for you. This plan permits you to report taxable employment revenue of lower than $100,000 or unemployment revenue and helps Schedules A and B. It’s, you guessed it, fundamental.

This plan is right for college kids, particular person filers, and married {couples} with out children.


Federal return: $65.95

State return: $36.95

In case your tax state of affairs is extra advanced otherwise you’re an investor, you might want a step above Primary. The Deluxe on-line plan with Liberty Tax is designed for moderately-complicated returns that want to incorporate issues like itemized deductions and funding revenue. This plan additionally provides you entry to extra kinds together with Type 1040 Schedule C for enterprise revenue or losses. And for those who personal a house, the Deluxe model is the best way to go so you’ll be able to deduct mortgage curiosity.

This plan is right for households, buyers, and householders.


Federal return: $85.95

State return: $36.95

The Premium on-line plan is really helpful for folks with freelance, contract, or different kinds of self-employment revenue in addition to those that earn revenue from rental properties. With this plan, you’ll be able to put together Schedule Okay-1 kinds and declare deductions for a wide range of enterprise bills. This plan additionally permits for taxable incomes over $100,000 whereas the opposite two don’t.

The Premium on-line plan is right for self-employed filers and aspect hustlers, rental property house owners, and high-income earners.

Skilled Preparation

If you happen to don’t need to file your taxes your self, you’ll be able to enlist the assistance of a Liberty Tax professional by both visiting a Liberty Tax workplace location close to you or importing your tax paperwork to permit knowledgeable to file for you remotely. From there, all you do is reply questions as wanted. 

Liberty Tax states its places of work and tax software program will present probably the most correct return and the biggest attainable refund you might be entitled to obtain. This service is backed by an Accuracy Assure that ensures if there’s an error within the preparation of your return that ends in penalties or curiosity, then you’ll be reimbursed for the related penalty and any preliminary curiosity.

Liberty Tax additionally gives Audit Help to individuals who have their taxes ready by a professional in a neighborhood workplace. If you happen to obtain an IRS audit, an professional will include you to the audit to assist clarify the small print of your return. This service, together with any potential fees, could differ relying in your state of affairs and placement – and isn’t readily marketed by the corporate – however could price greater than on-line submitting plans.

How To Select a Product

If you happen to’re planning to go together with Liberty Tax this tax season, resolve first whether or not you need to file for your self or pay somebody to do it for you. Not like different platforms reminiscent of TurboTax, you gained’t have an in-between possibility that mixes DIY submitting with skilled assist for extra help at a greater worth. 

Choose a web based plan based mostly in your tax state of affairs. In case your taxes are easy and also you’ll be utilizing Type 1040, Primary will reduce it and prevent cash. If you happen to make investments and/or personal a house, select Deluxe. And you probably have freelance and/or rental property revenue, select Premium.

Refund Choices

There aren’t any actually stand-out tax refund choices with Liberty Tax on-line tax prep software program. You’ll have entry to the requirements:

  • Direct deposit
  • Paper verify
  • Netspend® Liberty Tax® Pay as you go Mastercard®
  • Refund Switch by way of verify, direct deposits, or Netspend® Liberty Tax® Pay as you go Mastercard®

You too can get an advance mortgage in your tax refund, however we don’t suggest these attributable to their very excessive APRs and costs.

How To Signal Up

The preliminary kind for signing up with Liberty Tax is slightly longer than with different companies. You present your identify, e-mail tackle and telephone quantity, in addition to a password and safety questions, multi functional kind.

Like different tax packages, it’s important to use a verification code to complete the setup. Liberty Tax emails your code, and when you enter it, you’ll be able to choose the choice that permits you to begin a brand new return. You may import from a competitor by selecting who ready your taxes or add recordsdata out of your laptop.

As soon as that’s finished, you’ll be able to transfer ahead and begin verifying data and filling in the remainder of the kinds.


It’s a pleasant contact you can import your 1040 from the earlier 12 months. Moreover, there’s an excellent function that seamlessly arms your tax return off to a neighborhood Liberty Tax workplace for those who resolve that you simply want in-person assist.

Cellular Accessibility

Liberty Tax mobile app example screens

The Liberty Tax cell app is very simple in comparison with the competitors. You need to use it to add your tax paperwork, get assist from consultants, and verify your return standing, however there’s not a lot you are able to do out of your telephone past that. 

This app doesn’t have as many calculators, assets, and discovery inquiries to uncover tax benefits as different suppliers, however it has performance going for it. It’ll get the job finished for those who’re set on utilizing your telephone moderately than the net platform.

Buyer Service

There are a selection of useful articles explaining tax ideas, and you may entry FAQs from the net tax prep interface. For probably the most half, these are useful, though they aren’t supplied as a part of the move once you’re filling out the shape.

For customer support or tech help, you’ll be able to ship an e-mail or chat with a consultant via the webiste. You too can go into a neighborhood workplace to get help. There may be additionally a telephone line for basic questions, and the quantity for that’s 800-790-3863.

Professionals & Cons


  • Non-obligatory in-person submitting. Those that admire hands-on assist could make an appointment with a Liberty Tax professional to get their return filed.
  • Ensures. Accuracy Assure applies whether or not you’re submitting your self or having knowledgeable do it for you.


  • Greater costs. Liberty Tax on-line tax submitting plans price extra, in some circumstances considerably, than many different suppliers. 
  • No free model. Many DIY tax software program platforms supply a free model for these with the best returns.
  • No software program downloads. Solely on-line plans and full preparation companies can be found with Liberty Tax.
  • Lack of transparency. Liberty Tax doesn’t clearly promote pricing for its full preparation companies, digital or in-person.
  • Lack of options. In comparison with extra feature-rich suppliers like H&R Block and TurboTax, Liberty Tax provides customers little in the best way of instruments and assets.