September 26, 2023


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JPMorgan faucets veteran Teresa Heitsenrether to steer the agency’s AI push

2 min read

JPMorgan Chase named Teresa Heitsenrether head of a brand new information and analytics unit, a part of an artificial-intelligence push that Chief Government Officer Jamie Dimon has known as “important to our firm’s future success.” 

The appointment is efficient instantly, in response to an inside memo Wednesday from Dimon and President Daniel Pinto. Heitsenrether, who has been at JPMorgan for greater than three many years, will proceed to report back to Pinto and be part of the agency’s prime management physique. 

“Utilizing AI applied sciences successfully and responsibly to develop new merchandise, drive buyer engagement, enhance productiveness and improve threat administration can be a prime precedence,” Dimon and Pinto mentioned within the memo, which was seen by Bloomberg Information. “Teresa is an excellent chief with an distinctive observe file, serving to to construct and remodel a few of our most profitable companies.”

JPMorgan, the most important US financial institution, is on the forefront of a large industrywide push into AI. The New York-based agency marketed for greater than 3,500 associated roles between February and April, in response to information from consultancy Evident. Dimon devoted a whole part to AI in his shareholder letter this yr, calling JPMorgan’s efforts, which embody greater than 300 use circumstances already in manufacturing, “an absolute necessity.”

Heitsenrether beforehand oversaw JPMorgan’s securities-services unit. Tim Fitzgerald will succeed her atop that enterprise, which is able to turn into a part of an expanded markets and securities-services group underneath Troy Rohrbaugh and Marc Badrichani, Pinto mentioned in a separate memo Wednesday. Fitzgerald was beforehand international head of custody and fund companies. 

The securities-services enterprise, which had $29.7 trillion in belongings underneath custody on the finish of March, “has seen important progress in recent times and has benefited significantly from being a part of the company and funding financial institution,” Pinto wrote. “Leveraging buying and selling know-how and experience from the world’s prime markets franchise are amongst its key benefits.”

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