September 29, 2023


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eSmart Tax Evaluate 2023 | InvestorJunkie

7 min read
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eSmart Tax

With tax time upon us, you’re in all probability making an attempt to determine the easiest way to file your taxes. There are many on-line choices, and a type of is eSmart Tax®.

Earlier than you determine to maneuver ahead with any tax software program, nonetheless, it’s essential to learn evaluations and determine what’s more likely to be just right for you and your state of affairs. For those who’re contemplating eSmart Tax, right here’s what it’s essential know.

Value – 6

Buyer Service – 8

Ease of Use – 5

Instruments & Sources – 6

Earlier Yr Importing – 10

Cell App Usability – 0


eSmart is a web based tax prep providing from Liberty Tax. Its choices are fairly bare-bones, and there is not any longer a free model to strive. We additionally discovered navigation troublesome, and observe there’s not a cell app.

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What Is eSmart Tax?

eSmart Tax is owned by Liberty Tax. Though Liberty has its personal on-line submitting software program, it might be higher identified for its in-person providers and gives this online-only platform as properly. eSmart supplies DIY e-filing choices for filers who don’t want skilled tax assist.

With eSmart, navigation is self-guided so you possibly can go at your individual tempo, however it’s fairly clunky. For those who’re used to utilizing different tax prep software program, a lot of which use a question-and-answer format to stroll you thru your returns, you might discover eSmart’s platform to be troublesome to make use of. However we’ll go over the way it all works in a while.

Who Is eSmart Tax Good For?

eSmart Tax will work finest for filers who’re moderately assured about their skills and know what they should do. For those who don’t thoughts simplicity and solely want a tiny little bit of steerage as you fill out your tax types, this could work properly.

Nevertheless, different suppliers supply higher person experiences in addition to extra choices for submitting. eSmart Tax’s pricing is on par with mid-range tax software program merchandise, however it’s much less handy to make use of and missing in options and assist. In comparison with each pricier and cheaper suppliers, it’s way more restricted.

TurboTax and H&R Block, for instance, have extra plans to select from and loads of choices for including further assist. You’ll pay the next value, however you would possibly find yourself with extra peace of thoughts and extra strong submitting decisions. Plus, with H&R Block, you possibly can go into an workplace if you need in-person assist. 

For probably the most half, eSmart Tax doesn’t supply something out of the strange and we wouldn’t advocate it above different platforms. Assured filers can get higher performance at finances costs with TaxSlayer or TaxAct and filers who need extra handholding can get it with TurboTax and H&R Block. There’s nothing to positively set eSmart Tax aside.

eSmart Tax Options

Free Model

For easy tax returns solely

Import Perform
Small Enterprise Options
Investor Options
Audit Help Included
Refund Monitoring
Accuracy Assure Penalty and curiosity reimbursement
Submitting Help E-mail, Stay Chat, and Cellphone: M-SUN 9A-12A EST

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eSmart Tax Plans and Pricing

There are three totally different pricing tiers with eSmart Tax: Primary, Deluxe, and Premium. There isn’t any free possibility marketed for easy filers on their pricing web page. Regardless of which on-line plan you select, there are some options that include all merchandise:

  • Free tech assist together with stay chat
  • Import earlier returns
  • State tax return prep for added payment
  • W-2 obtain
  • Accuracy Assure, Satisfaction Assure, and Most Refund Assure

Word that for all submitting plans, eSmart Tax limits you to at least one state return per federal return. So you possibly can’t file a number of state returns.

On-line Providers


Federal return: $45.95

State return: $36.95

The eSmart Tax Primary on-line plan is for easy returns utilizing Kind 1040 or Kind 8853. It helps Schedules A and B, W-2 and unemployment revenue, and each the usual deduction and Earned Earnings Credit score.

This plan is barely going to be a superb match for filers with out dependents who earn a taxable revenue of lower than $100,000. For those who don’t qualify for this product, you’ll have to improve to at the very least Deluxe.


Federal return: $65.95

State return: $36.95

If it’s essential itemize deductions, that is the model you should use. This on-line plan permits you to take tax breaks for homeownership, youngster care, and schooling amongst different widespread deductions. eSmart Tax Deluxe helps Schedule C and each funding and retirement revenue.

That is in all probability the correct eSmart Tax plan for many buyers and households.


Federal return: $85.95

State return: $36.95

The Premium on-line plan with eSmart Tax is good for self-employed filers. It permits you to entry Okay-1 types for LLC and S-Corp submitting in addition to Schedules E and F. With this plan, you possibly can take self-employed tax deductions and handle the depreciation of property. You can even enter rental property revenue and report capital good points and losses with Schedule D utilizing this plan.

That is the package deal you want in case your taxes are complicated attributable to your revenue, deductions, and/or investments.

Tax Refund Choices

There’s nothing particular concerning the refund choices provided by eSmart Tax. The truth is, you may have simply the choices the federal authorities supplies within the type:

  • Direct deposit
  • Paper verify
  • U.S. financial savings bonds
  • Apply to subsequent 12 months’s taxes

How one can Signal Up

You’ll be able to start submitting with eSmart Tax by deciding on “Signal Up” on the high of the house web page or clicking “Begin Now” subsequent to any package deal description. From there, you’ll create an account together with your e mail and select a username and password. 

As soon as that’s executed, an e mail is distributed containing your code to entry the positioning. After you affirm your code, you can begin importing your tax paperwork and submitting your returns. 

You’ll find assist choices on the aspect as you file.

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Having the ability to import final 12 months’s return is a plus, as is the truth that you possibly can add your W-2. You can even have your refund despatched on to your checking account. For those who e-file after which choose Direct Deposit, that’s the quickest technique to obtain your refund.

You’ll be able to select to save lots of your tax return so you possibly can log in later and end.

Cell Accessibility

There is no tax submitting app from eSmart Tax, so if you wish to do your taxes out of your telephone or pill, it’s essential navigate to the positioning utilizing your gadget’s browser. You’ll be able to log into your account from any browser, however it might be tougher to see and use if you’re on the telephone. 

You’re higher off utilizing a pill or laptop to file with this supplier or selecting a distinct platform altogether.

Buyer Service

You’ll be able to entry customer support pretty simply utilizing eSmart Tax, however you may solely be capable to ask fundamental questions concerning the software program reasonably than get tax-specific recommendation. eSmart gives e mail and chat assist in addition to assist by way of Twitter and Fb. There may be additionally a “widespread questions” perform within the software program you should use to seek out solutions to your questions as you fill out the return. Most of those questions are tech-related.

There aren’t the identical instruments as you’d see with a extra complete platform reminiscent of TurboTax or H&R Block. These present data packing containers and useful hints alongside the way in which to information you thru the method.

eSmart Tax Professionals & Cons


  • Ensures. eSmart Tax ensures accuracy and your most refund in addition to satisfaction. Whereas this isn’t unusual, it’s nonetheless appreciated.


  • No free possibility. Most tax software program suppliers supply a submitting plan without charge for easy tax conditions.
  • No cell app. For filers who just like the comfort of importing types and filling out their returns from their telephone, this can be a vital drawback.
  • Restricted options and performance. eSmart Tax doesn’t embrace as many useful instruments and sources as many different suppliers and in addition doesn’t supply added assist for extra sophisticated tax conditions reminiscent of self-employed taxes.
  • Restricted assist. Whereas on-line chat could also be out there for tech questions, there aren’t any choices for stay help from tax professionals.
  • Clunky platform. The interface for this supplier just isn’t as simple to make use of as competitor platforms.
  • No software program downloads or skilled preparation. eSmart Tax doesn’t permit you to buy software program as a substitute of e-filing and doesn’t present preparation providers.