March 27, 2023


Learn Business From Experience

An Interview with ULTATEL and Under30CEO

3 min read

Q: Are you able to inform us some background on ULTATEL and its founder and CEO Amr Ibrahim?

ULTATEL was based in 2016 by Amr Ibrahim. Amr has a long time of expertise in telecommunications. Moreover, he has developed a deep understanding of the business as an entire and the pitfalls that plague the competitors. He created ULTATEL in thoughts to supply not only a suite of high-quality cloud communications products, but additionally to concentrate on giving its clients the customizability and help that they should develop their companies. All of this with out any salacious practices akin to hidden charges and neglectful customer support.

Q: What are some firms ULTATEL works with? Is there any firm too huge or too small to work with?

ULTATEL works with firms of all sizes and industries. Among the extra notable firms are Lidl, Boys and Women Membership of America, and Nationwide. There is no such thing as a firm too huge or too small that may successfully make the most of ULTATEL’s premier cloud communications platform. And ULTATEL doesn’t discriminate in opposition to any firm relating to their dimension in relation to receiving our award-winning buyer help.

Q: We discuss lots about entrepreneurship and progress over right here. What’s one piece of recommendation those that began on the bottom ground and grew with ULTATEL’s success would give others?

We have now seen small companies that spoke with our account managers relating to beginning off with simply 1 line and over time they grew to 100+ strains. One piece of recommendation we may give is that no problem is out of attain if you find yourself keen to place within the exhausting work, keep updated with business developments, and most significantly it’s best to comply with a customer-centric enterprise mannequin that focuses on delighting your clients.

Q: In pondering by way of ULTATEL’s timeline, what’s a motto or studying expertise the corporate will at all times use shifting ahead?

An analogous reply to the earlier query, however specializing in addressing your buyer’s wants. We be sure that their expertise is seamless is at all times our prime precedence. Following this fundamental precept has led to our continued progress and receiving a cornucopia of constructive testimonials and evaluations. We’ll proceed to comply with this technique, in addition to keep a concentrate on customizability and scalability which can be in step with our buyer’s necessities and objectives.

Q: The place do you see the corporate headed?

If all goes properly, we see ULTATEL persisting in its speedy progress inside the unified communications business. We had the pleasure in 2022 of being awarded the #1 resolution in general worth and buyer help by Gartner. We’ll proceed to attempt for the highest quality service, performance, and help. These are what actually issues to us.

Q: What else would you want us to know? 

We wish to thank all of our great clients for the chance to talk on behalf of our firm on this interview. If anybody is thinking about upgrading their enterprise telephone system or wish to learn more about ULTATEL, please go to our web site.